Angell Aire

Customer Reviews for Angell Aire

What Customers are saying about Angell Aire

Customer reviews for Angell Aire

Great price. Jason was very professional and knowledgeable. Gave a summary of everything he did and how our furnace and air conditioning based on their age are performing. Fortunately, we had a good check up and he didn’t try to sell us any replacement parts that we didn’t need. Highly Recommend!!!!!!!!!!!!!!!!!!!!!!! S. Swanson, Lakeville, MN

Perfect installation. Angell Aire put in our heat pump and furnace three years ago for a very good price without discounting their exceptional service. They are awesome. Called to add vents. On time. Took longer than they thought based on difficulty of adding vents but Angell Aire did not raise the price. This is an outstanding company with excellent products and services.A++ R. Wertis, Apple Valley

Mr. Angell talked to me on the phone about airexchanger replacement costs and followed up with an e-mail confirming costs and date he could do the work. His crew arrived on the 8/1 and had finished the work 2 hours later. We could not have been more pleased with the work, product or the professional manner in which the work was done. T. Karl, Woodbury, Mn

This is my second experience with Angell Aire (they installed a new, high efficiency furnace four years ago) and they repeated their high quality work this time as well. I called for an estimate and within two days Craig Angell arrived exactly on the appointed time. He was very knowledgeable about the products that would fit my requirements and even recommended a less expensive unit, explaining that it would fit my needs better. I ended up ordering a Bryant heat pump that was a companion unit to the Bryant high efficient furnace that Angell Aire installed previously and their pricing was very competitive compared to other bids I received. The work was scheduled only three days after I called to accept the bid and the installers arrived exactly on time. By coincidence, the installers were the same team that had installed my furnace and they did another great job. They were respectful of my house by carefully placing tarps down on all areas where they would walk and cleaned up their work area after they were done. They were friendly, polite, professional and completed the work quickly. More importantly, the installation was done perfectly and I am very happy with my new unit.  I would recomend Angell Aire to anyone. M. Schaff, Eagan, Mn

Purchased the green start maintenance plan through Angie’s list. The plan pays for a spring and fall system check up normally priced at $160. With hot weather in the forecast, I decided to give them a call before trouble developed. They came out and inspected our system within 2 days of my call. I asked them to replace an old programmable thermostat with a newer Honeywell version.  On time did the work quickly. We didn’t need any additional work or parts. They were prepared to replace the thermostat, but did a good job informing us of the complexity due to the inclusion of our whole house vent/re-circulation system. The current programmable thermostat was old but still functioning well. A new one would have required the purchase and install of two new circuit boards to be compatible with the newer version. They did a good job of giving us the info, and we decided that this was a “nice to have” but not worth that level of work at the time.  Angell did the work required, didn’t up charge for additional items we didn’t need, and helped us make a practical decision about a newer thermostat.  I’ll keep these guys in my Rolodex any day. They’ll get the business when something big happens. J. Klein,  Lakeville, Mn.

That went very well and I was very pleased with them. They were very good. They were prompt. They answered my question. I knew him from before as he was my neighbor so that was one of the reasons I went with him. When I scheduled a quote we talked a lot about what I was looking for and he was familiar with my house so that helped a lot. They cleaned up after themselves. Before they left I asked some questions about the operation of furnace and air conditioner and they showed it to me and it was fine. I called around for quotes and they were right in the ball park and I had initially wanted to get a Trane system but Angell Aire had Bryant and I hadn’t had experience with them at all and I did a background research on Bryant and they were rated if not better than Trane. The price was same as everybody else’s. I was pleased with the quality of the service. W. OBrien, Eagan, MN.

We scheduled a time and his crew arrived promptly on the day of schedule.  They put out tarps to protect my carpet and went to work removing the old unit.  The new unit required different intake and ventilation so installation took a few hours as they needed to drill through exterior cement walls for that.  They performed the work timely, cleaned up after themselves and everything looks great!  The new unit qualifies me for some rebates from my gas and electric company and Angell Aire took care of all of the required paperwork. I HIGHLY recommend Angell Aire – the experience was excellent and I will not hesitate to recommend the business to others. A Fossum, Eagan

Angell Aire had a truck waiting at the distributor when our unit arrived and immediately came to our house to install it.  It was hot and a lousy situation for us but we were to impressed with how Angell Aire made the best of a bad situation for us.  Their service was as good as their sale.  R.Erickson, Apple Valley

The contractor from Angell Aire in Burnsville, Minnesota was early for the appointment!  His name was Mark Flickinger and he was efficient and courteous.  When our air conditioning went out on the hottest day of the summer, this air conditioning company was the only one where I got an actual human voice on the phone with one ring!  I was immediately connected to a repair person and an appointment was made.  Mark was a skilled service repair person and was done in a very reasonable time.  He seemed liked he just truly enjoyed his work, even though the temperature was in the high 90’s!  I was impressed with this company from start to finish.  Getting such a skilled and friendly professional to fix our air conditioner in such a timely manner was just great.  I would HIGHLY recommend Angell Aire to anyone!  Thanks, Angell Aire, B.Hanson, Eagan.

So, I called 5 different companies with A ratings on Angie’s list and asked when the earliest a new unit could be installed.  Every one of them except Angell Aire gave me a date nearly 2 weeks away (I needed it fast considering it was 100 degrees outside!).  When I called and talked to Phil, he said he could have someone here tomorrow.  The new unit qualifies me for some rebates from my electric company.   Angell Aire takes care of all of the paperwork for me – all I have to do is kick back and enjoy the cold air.  I HIGHLY recommend Angell Aire – the experience was excellent and I will not hesitate to recommend them to others. Amy, Eagan.

Called for a repair to the furnace which was 19 years old. Found the control board was in disrepair and cost to replace was $500. We discussed options and I decided the best course was to replace the furnace as it was near the end of it’s useful life. They were able to install a new unit in only one day and I was never without heat. They took the time to explain all my options as well as make suggestions about filters and how they effect the performance of the furnace. I am very satisfied and have had a great experience. W. REBHOLZ, Eagan.

Exceeded expectations throughout the bid, installation, and followup. During the bid the owner took extra time to recommend solutions for air flow issues we had with original solution that other bidders didn’t cover. Professional team arrived on installation day that went out of their way to do the job right including clean up. Office mailed out all rebate forms next day with everything complete except my signature. Price was slightly higher than the low bid but went with it based on other AngiesList comments on Angell Aire. Glad we did and would use again.  R. Erickson, Apple Valley

They were very responsive. They were about 10 minutes early. I would highly recommend them. They are clean, take off their shoes when they come in. They go right to work and get the work done quickly. They are very professional, I will use them again and I would highly recommend them to others. J Biddnger

We decided to get our furnace replaced this year in November because of the tax break and it was also old and very inefficient. I started calling, got 2 other quotes and almost went with one of them. We decided to get 1 more that is when we called Angell Aire. Curt was on time had the best quote and could fit us in he felt before the week was done even if he needed to have one of his guys do it on Saturday. He called the next day to inform use that they would do it on Saturday at 8:30 am. The first guy showed up on time saying that more would be more joining him later then started work by putting tarps down. I asked him how long it would take, he said around 4 hours. At different times there were 4-5 guys working to get the furnace in. After they were finished installing the furnace and humidifier they went over how everything works. We are very satisfied with everything Angell Aire did from the quote too the cleanup after they were finished with everything.  M. Parisi, Champlin

Job was done quickly and professionally.  Cleanup was thorough.  Interaction with workers and owner was courteous, respectful and informative.  J Kersten, Burnsville, Mn

I really want to thank you for everything you did for my family.  My wife and I  were so surprised that this happened.  She told me how great you guys were while installing the furnace and AC units.  I really just wanted you to know that even thought I am so far away from home in Eastern Afghanistan,  I take comfort that my family has so much support which makes being away a little easier.  Than you so much.!  J Holland, Rosemount, Mn.

Angell Aire provided us with quality, customer-orientated service from the very beginning.  Your company does a very professional job from the very first cost quote to the final inspections after the units were installed.  You made the process seamless and we just wanted to thank you.  We will gladly recommend Angell Aire to our friends and family as the company to use when replacing or upgrading their current heating and or air conditioning needs.  Thanks again, S. Olsen, Eagan, Mn.

Service was done the same day I called – this was great with high 90’s coming by the end of the week.  Called to confirm before arriving.  Performed quickly and efficiently.  Explained everything and answered all questions courteously.  Fair price.    R. Tichey, Prior Lake

The installers were very clean and professional with their work, such as laying rugs down to sweeping up where ever they had been.  They provided excellent service and work on the furnace and air conditioners we picked out.  Tony Cassen, Farmington, Mn.

We had a three-zone heating/cooling system that was on it’s last legs (probably original to our 1987 house) and we also wanted to take advantage of the tax credits.  Two of the companies we called out for bids suggested taking the zones down to two with our house design, which  made sense to us.  Angell Aire was one of them.  All of the quotes we received were competitive, but we chose Angell Aire due in part to other Angie’s List reports and the straight-forwardness of Craig Angell.  The Angell Aire crew came on time, finished their job and  left it cleaner than when they came.  John Etzell, IGH. Mn.

I am thoroughly satisfied with the service I received from Angell Aire.  From the sales process through installation, it was top notch and I did have some fears given what I’ve read about getting home improvements work done.  I also appreciated receiving the rebates promptly.  Peter Townsend, Inver Grove Heights, Mn.

Dealer made two trips to our house to explain heat pumps and make sure our questions were answered.  Terry Zenker,  Eagan, Mn.

My experience was very good. They worked with me to make sure I could get all of the state and utility tax credits. They installed it properly. They even came out after when I had a few questions.  D. Cera Golden Valley

We were very happy with Angell Aire overall. We just moved to a new house that was in foreclosure. Besides the furnace we had other gas related work that was no big deal for this company. They charged only $75 for that work. The estimate for the entire project was exact and we got a 5% discount for paying with a check. Everything went smoothly, from talking on the phone with the office gal, to the estimate to the install and to the follow up after the city inspection. They were very clean and professional from start to finish. I expect we will hire them again for a new air conditioner and water heated when the time comes.  K. Hummer, Lakeville

Air’s staff is experienced, and qualified – they are detail oriented and will take the time to make sure the work is done the first time – even if they have to wait a period of time to show that it is done working. Although I’m moving to a new home and it won’t need a furnace/ac anytime soon – I will make this company my first call for maintenance and repair!  S Campen, Rosemount

Crew arrived on time at 8:00 am, had old system out and new system in and running by 2:00 pm. They cleaned up, removed and disposed of the old furnace and air conditioner as agreed. We were very pleased with their work and courtesy. When needing to use a torch to join new lines, they warned us that the smoke detectors might go off but had a couple guys fanning away the smoke to minimize this. Angell Aire gave us the most competitive price about $1,000 less than another company quoting the same equipment. Ron was very helpful and available when needing more information to help us make up our mind on what kind of system we wanted. T Billingmeier, Burnsville

Craig Angell and his crew responded immediately after the fire happened to survey the damage and help us to decide what needed to be done. Craig helped us work with the insurance company to determine what would need replacement. Because of the extensive smoke damage, it was agreed that the entire heating and cooling system as well as the duct work would need to be replaced. Since we were replacing the entire system, Craig advised us to add an air source heat pump to the new system in order to take advantage of favorable off-peak electric rates that the power company offers on such equipment. After examining the benefits of a heat pump, it became clear that it would pay for itself in about 3 years because of the savings in propane gas which is very costly in our area. Craig then proceeded to give us a bid for the work and it compared very favorably to other bids we received. After we totally gutted the house and cleaned and sealed the framing, Craig’s employees proceeded with the installation. His people were always there when they said they would be, offering helpful suggestions and explanations to us as the work progressed and finishing the work in a timely manner. I would highly recommend them to anyone looking for a heating and AC professional. J. Bends, Apple Valley

Angell Aire was very pleasant to work with.  Willing to answer any question.  Prompt response.  Karen Runnels, Savage, Mn

We called on a Sunday to set up a Monday appointment, and he called later that day to set it up. He showed up as promised on Monday, and discovered why the pilot light didn’t turn on: a bad pressure relay. He said one wasn’t available nearby but could come in two days. We told him to order it, and after it arrived, he showed up again and replaced the part.  It went well. Mark showed up on time both times, explained the problem and solution in detail, and did what he needed to do to get the furnace fixed. C. Bovitz, Lakeville

The sale rep brought copies of Angie’s List and Consumer Digest.  He did all the work for me.  I loved it.  Thanks.  Lynn Heinze, Apple Valley, Mn.

The technician was very professional and took the time to explain everything as he was fixing it. Though the furnace is 25+ years old, he did not try aggressively to cross sell another unit, parts ect. He was very honest about the expected longevity of the furnace and made reasonable recommendations for replacing it, taking into consideration my budget limitations. I trusted him and would definitely have them provide service again in the future.  C. Austin, Eagan

We called on a Sunday to set up a Monday appointment, and he called later that day to set it up. He showed up as promised on Monday, and discovered why the pilot light didn’t turn on: a bad pressure relay. He said one wasn’t available nearby but could come in two days. We told him to order it, and after it arrived, he showed up again and replaced the part.  It went well. Mark showed up on time both times, explained the problem and solution in detail, and did what he needed to do to get the furnace fixed. C. Bovitz, Lakeville

 

These customer testimonials and reviews are from Angie’s list.

Angell Aire does not do work in the cities of St. Paul and Minneapolis

 

 

One thought on “Customer Reviews for Angell Aire

  1. Dan Johnson

    We are so so pleased with the quality service that Angel Aire provides. I called regarding a non functional AC system on Friday morning and Jeremy the technician shows up within 60 minutes and completes the necessary repairs. We were very thankful for the weather forecast was 90+ degrees the weekend of June 10th 2016 and we had 17 guests staying at our home for the weekend.
    Thank you

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